Terms of service

Last updated: October 2026

1. Identity and contact details
These terms apply to all agreements concluded via drinkadptgn.com between ADPTGN Group B.V. and consumers. By placing an order or using our website, you agree to these terms. Deviations are only valid if agreed in writing. You can reach us at info@drinkadptgn.com.

2. Offer and formation of the agreement
All offers on drinkadptgn.com are without obligation. An agreement is formed at the moment we send an order confirmation by email. We reserve the right to refuse or cancel an order in the event of obvious pricing errors, stock depletion, or reasonable suspicion of fraud. In that case, we will inform you as soon as possible and refund any amount paid within 5 working days.

3. Prices and payment
All prices on drinkadptgn.com are in euros and include VAT at the applicable rate, unless stated otherwise. Where a deposit applies, it is shown at checkout. Delivery costs are shown separately during checkout. We accept the payment methods shown at checkout. Payment must be completed before the order is shipped. In the event of late payment, we are entitled to cancel the order. Prices may change. Changes made after the agreement has been formed do not affect the agreed price.

4. Delivery
We deliver to the countries shown at checkout. Delivery times are indicative and not strict deadlines. We aim to deliver within the timeframe stated on the website. The risk of damage or loss of products lies with us until the products have been delivered to you, unless you have chosen a delivery service that we do not offer. In the event of damage, loss or incomplete delivery, you must report this within 48 hours of receipt via info@drinkadptgn.com, stating your order number and, if possible, a photo.

5. Right of withdrawal and returns
As a consumer, under Article 6:230o of the Dutch Civil Code (Burgerlijk Wetboek, BW), you have the right to cancel an agreement concluded at a distance without giving a reason, within 14 calendar days of receiving your order.

Exception to the right of withdrawal (Article 6:230p BW): products whose seal has been broken for reasons of health protection or hygiene. This means that opened cans cannot be returned. Unopened cans can be returned, including unopened cans from a tray that has been opened.

To exercise your right of withdrawal, send an unambiguous statement to info@drinkadptgn.com before the withdrawal period expires, stating your order number. We will send you a confirmation. After that, you have 14 days to send the products back to the return address stated in our Return & Refund Policy. Return costs are borne by you, unless the product was delivered damaged, incorrect, or defective.

Once we have received your return, we will refund you within 14 days via the original payment method. For a full return, we refund the price of the products, the deposit (if you paid one) and the standard shipping costs of your original order.

6. Subscriptions
If you choose a subscription, we deliver and charge your order at the interval stated on the product page, with the subscription discount shown at checkout. There is no minimum term. Your first order is charged when you subscribe, and further orders are charged at every interval until you cancel.

You can pause, change or cancel your subscription at any time, via your account or by emailing info@drinkadptgn.com. If you do so at least 48 hours before your next charge, the change applies to your next delivery.

If a payment fails, we will email you so you can update your payment method. If the payment still fails after a reminder, we may postpone your next delivery or end your subscription. The subscription discount cannot be combined with other discount codes. Each delivery you receive can be returned under the same rules as any other order (see Article 5).

7. Conformity and complaints
We warrant that our products conform to the agreement, the specifications stated in the offer, the reasonable requirements of soundness and usability, and the legal provisions in force on the date the agreement was formed. Complaints about the performance of the agreement must be submitted fully and clearly described via info@drinkadptgn.com within a reasonable time after you have discovered the defect. We will respond within 5 working days.

8. Product and health information
ADPTGN products are functional soft drinks based on adaptogens. The products do not contain alcohol. They are intended exclusively for consumption by adults (18 years and older). Our products are not a medicinal product within the meaning of the Dutch Medicines Act (Geneesmiddelenwet) and are not intended for the diagnosis, treatment, cure or prevention of any disease. All claims about ingredients and effects have not been assessed by the European Food Safety Authority (EFSA) as health claims, unless explicitly stated. Information about ingredients and allergens is stated on the label and on drinkadptgn.com. Consult a doctor before using this product if you are pregnant, breastfeeding, taking medication, or have a medical condition. Store our products in a cool, dry place, out of reach of children.

9. Intellectual property
All intellectual property rights relating to drinkadptgn.com and its content, including trade names, trademarks, logos, texts, images, videos, designs and product names, belong to ADPTGN Group B.V. or its licensors. It is not permitted to reproduce, publish, or otherwise use the website or any part of it for commercial purposes without our prior written consent.

10. Liability
ADPTGN Group B.V. accepts no liability for damage resulting from: incorrect or careless use of our products contrary to the instructions for use; allergy or intolerance to ingredients listed on the label; technical malfunctions or unavailability of drinkadptgn.com that are beyond our control.

To the extent liability cannot be excluded by law, our liability is limited to the amount paid by you under the relevant agreement, with a maximum of EUR 500 per event. This limitation does not apply in the event of intent or gross negligence on our part, or in the case of personal injury.

11. Applicable law and competent court
Dutch law exclusively applies to all agreements and these terms. Disputes will be exclusively submitted to the competent court in Amsterdam, unless the law mandatorily designates a different court. As a consumer, you can also make use of the European ODR procedure via the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

12. Changes
We reserve the right to amend these terms. The most current version is always available at drinkadptgn.com/terms-conditions. For existing agreements, the terms that applied at the time the agreement was formed remain in effect.