Refund policy
Return & Refund Policy
Your right to return
You can return your order within 14 days of receiving it, for any reason and without giving a reason. To do so, email us at info@drinkadptgn.com within 14 days of the day after you receive your order, state clearly that you want to return it, and include your order number. After that, you have another 14 days to send the products back to us.
What can be returned
Unopened cans in their original condition. This includes unopened cans from a tray that has been opened. Opened cans cannot be returned, for reasons of hygiene and health protection.
How to return your order
- Email info@drinkadptgn.com with your order number. We'll confirm your request by email.
- Send the unopened cans to:
ToDay Fulfillment
Fortweg 3 Hal 55
1471 EB Kwadijk
The Netherlands - Include your order number in the parcel, so we can match it to your order. Please contact us before you send anything, so your parcel is not left unmatched.
Return costs
You pay for the return shipping. If the product is defective, damaged or not what you ordered, we reimburse your return costs.
Damaged, defective or incorrect orders
Please check your order when it arrives. If something is damaged, defective or incorrect, email info@drinkadptgn.com within 48 hours of receiving it, with your order number and a photo. We'll replace the product or refund you, free of charge.
Refunds
Once we receive your return, we'll refund you within 14 days, using your original payment method. For a full return, we refund the price of the products, the deposit (if you paid one) and the standard shipping costs of your original order. Your bank or card provider may need a few extra days before the money shows up on your account.
Subscriptions
You can pause or cancel your subscription at any time, via your account or by emailing info@drinkadptgn.com. If you do this at least 48 hours before your next charge, it applies to your next delivery. A subscription order you have already received can be returned under the same rules as any other order.
Questions?
Contact us at info@drinkadptgn.com.