Cancellation policy

Last updated: October 2026

Cancelling an order
You can cancel your order for any reason, without giving a reason, within 14 days of receiving it. To cancel, email info@drinkadptgn.com with your order number.

Before your order has shipped
Email us as soon as possible. We process orders quickly, usually within 2 working days, so we can't guarantee we can stop a parcel that is already being packed. If we can stop it, we cancel your order and refund you in full. Once an order has shipped, it can no longer be cancelled, but you can return it under our Return & Refund Policy.

Changing an order
Once an order is placed and paid for, it can't be changed. If you need something different, you can cancel your order (if it hasn't shipped) and place a new one.

After your order has shipped
Follow our Return & Refund Policy. You have 14 days to let us know, and another 14 days to send your unopened cans back. Opened cans can't be returned, for reasons of hygiene and health protection.

Refunds
If your order is cancelled or returned, we refund you within 14 days, using your original payment method. For a full cancellation or return, we refund the price of the products, the deposit (if you paid one) and the standard shipping costs of your original order.

Cancelling a subscription
You can pause, change or cancel your subscription at any time, via your account or by emailing info@drinkadptgn.com. There is no minimum term. If you do this at least 48 hours before your next charge, it applies to your next delivery. If you cancel later than that, the next order is still sent, and you can return it under our Return & Refund Policy.

Cancellations by us
We may cancel an order in the case of an obvious pricing error, stock depletion, reasonable suspicion of fraud, or late payment. If we do, we'll let you know as soon as possible and refund any amount you paid within 5 working days.

Questions?
Contact us at info@drinkadptgn.com.